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A question about a programme, a partnership you want to propose, or a role you would like to be considered for. Pick the form that fits and write to us in your own words — a person reads every one, usually the same working day.

The Dietary Doctor clinic reception in Pune
  • In clinicPune, Maharashtra
  • OnlineConsultations worldwide

Write to us

What can we help you with?

Three doors, one inbox. Choose the one that matches why you are writing, and we will route it to the right person.

Replies usually the same working day

How can we help?

Programmes, pricing, whether we work with your condition — ask anything. No mailing list, no follow-up sequence.

We use your details to reply to this message. Nothing else.

We answer every serious proposal

Partner with us

Clinics, gyms, corporates, brands and platforms who want to work with us. Tell us what you have in mind and we will come back with what is realistic.

We reply to every serious proposal, even when the answer is no.

Every application is read

Join our team

Dietitians, clinical support, content and engineering. We hire slowly and we read every application, whether or not a role is open.

Your CV is stored privately and used only to consider your application.

FAQ

Questions people ask first

The quick answers on how we work. Still unsure? Send a general query above — we usually reply the same working day.

What conditions do you work with?

Clinical nutrition care across our areas of focus — PCOS and thyroid, diabetes and blood pressure, gut health, cardiovascular and kidney care, fertility, pregnancy and post-pregnancy, and more. Not sure where you fit? The symptom checker points you to the likely area in about a minute, or just ask in the general query above.

Are consultations online or in person?

Both. We work with clients online worldwide, and in-clinic in Pune.

How do I get started?

Book a consultation — the booking form asks a few clinical questions so your first session is useful from the first minute. Prefer to talk first? A short discovery call is the easiest way in.

What happens in the first consultation?

It starts with an assessment — your history, your reports and your routine. The plan is written from that, not picked off a list, which is why we ask the clinical questions up front.

How soon will I hear back after I write?

General queries are usually answered the same working day. Our hours are 10:00 AM to 8:00 PM IST, Monday to Saturday.

Is this a diet chart, or clinical care?

Clinical care. It is one-to-one clinical nutrition, worked from your labs and parameters and adjusted as you go — not a fixed diet chart handed over once.

What makes you different?

Here’s what is unique about our programs:

  • The amount of time we spend and truly being there for you as a part of family
  • Small connected team of well qualified & experienced dietitians & nutritionists
  • We educate you about the food, and how small changes can result in long-term health benefits
  • Programs where you don’t feel like being on a ‘diet’
  • Focus on nutrition as a sustainable lifestyle change, not just calorie counting!
  • Non-restrictive diet & lifestyle plans
  • Most convenient way to interact, follow plans and track progress – via app chat, email and scheduled calls
What is Exclusive Pro, and how is it different from Exclusive?

On the Exclusive plan you have your own clinical dietitian week to week, and you sit with Dt. Kritika every fourth week. On Exclusive Pro, Kritika is the only person on your case — she takes the first appointment and every session after it, writes and revises each weekly plan herself, reads every report as it comes in, and coordinates with your treating doctor where it helps. Support runs 8:00am to 10:00pm IST, all seven days, with a direct line to her in between sessions.

Why are Exclusive Pro seats limited?

Because there is one of her. Every Pro plan is written, reviewed and revised by Kritika personally, and weekly sessions are held in a fixed slot reserved for you — so only a handful of Pro clients can be onboarded each month without the quality of that attention slipping. If seats are full when you enquire, we will tell you the next start date rather than move you to a team dietitian without saying so.

Who is Exclusive Pro right for?

It suits complex or long-standing cases — PCOS with insulin resistance, thyroid and fertility work, multiple conditions at once, or a history of plans that have not held — and anyone who simply wants continuity with one clinician from start to finish. If your case is straightforward, we will say so and point you to Standard or Exclusive instead.

What are the requirements to join?

Self-discipline, commitment, trust on your mentor and a little bit of patience. If you lack any of these, our programs may not be a good fit for you.

What is your concept?

First of all, do not think of it as if you are dieting. We are against dieting. ‘Dieting’ is when you are deprived of certain foods and you restrict your calorie intake so much that you lose weight. This results in other side effects to your body including hair loss, body weakness and general fatigue. We believe in healthy eating. Our diet plans are designed to assist you integrate healthy eating in your lifestyle. You do not have to restrict yourself too much and you do not have to starve yourself.

Importance is given to local and traditional food. All diet plans are long term sustainable. While calories are important, we do not count them every time as this isn’t something you can do all your life. We will also teach you portion control so you don’t keep measuring food on a kitchen scale.

What does a therapeutic nutrition plan look like?

Here’s the kind of diet plan we will create:

  • 100% customized diet plans; no pre-defined or fixed diets
  • Homely and traditional food; no crash dieting
  • Only real food; no pills or supplements
  • Long-term sustainable diets
  • Learn portion control. No need for kitchen scale.
How much weight will I lose?

A body can safely lose a few kilos and inches in a month, however weight loss is multi-factorial and results vary from person to person. It depends on your diet, medical history, activity level, stress levels, water intake, sleep patterns, mental health, mindset, belief and the trust level, just to name a few.

The weight will not bounce back as long as you remain self-disciplined. The diet plans that we design are not short-term diets that you follow for temporary results. Instead, it is a combination of diet and lifestyle plan, where we prescribe food which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change. Make sure you set realistic goals before you embark on this journey with us.

Can fat be reduced from one area only?

No! Spot reduction is a myth. This means that one cannot target a certain part of the body and lose fat there only. While exercise can certainly help in toning specific body parts, your body loses fat proportionately from wherever the fat deposits are.

How is progress measured at follow-up?

We measure results on the pretext of how you are feeling. For example:

  • How are the energy levels?
  • Are you feeling light?
  • Has the stamina or performance increased?
  • Are health parameters coming back in range?
  • Is immunity building up?

This is not to say that weight loss will not occur. It will, but we need to understand that weight loss is a by-product of healthy eating and lifestyle. So we don’t go just by the numbers on the weighing scale as it can easily demotivate you. A classic example is that when you lose fat, in most cases, you gain muscle mass at the same time (which is a good thing), but the weighing scale will not go down, and hence that number is not that important.

For in-clinic visits, we perform body composition analysis to keep track of progress. For online consultations, you can get that done from any nearby fitness centre or gym, although it is not necessary.

Each week we will have a scheduled session (telephonic/visit) where we will discuss your feedback, results, difficulties, and ONLY then create your diet plan for the following week.

Can you send a sample plan before I start?

No, because we don’t have one. All diet plans are personalized and customized as per individual eating habits, medical history, body analysis and lifestyle. We do not sell pre-defined or fixed diet plans, therefore we are unable to provide any sample.

However, here’s the kind of diet plan we will create:

  • 100% customized diet plans; no pre-defined or fixed diets
  • Homely and traditional food; no crash dieting
  • Only real food; no pills or supplements
  • Long-term sustainable diets
  • Learn portion control. No need for kitchen scale.
How will I get my diet plans?

Weekly diet plans are prescribed ONLY after a consultation/feedback call. Diet plan is easily accessible via email and is also shared in a format that works for you. Your dietitian will walk you through the plan on your scheduled calls.

Note: Due to legal and compliance reasons, WhatsApp cannot be used to share diet plans.

Do you guarantee a weight-loss result?

Dear friend, we are not selling a product. It is something you have to guarantee yourself that you will be committed and self-disciplined throughout your journey with us.

We DO NOT guarantee 5, 10 or 20 kilo weight loss programs. A body can safely lose a few kilos and inches in a month, however weight loss is multi-factorial and results vary from person to person. It depends on your diet, medical history, activity level, stress levels, water intake, sleep patterns, mental health, mindset, belief and the trust level, just to name a few.

The weight will not bounce back as long as you remain self-disciplined. The diet plans that we design are not short-term diets that you follow for temporary results. Instead, it is a combination of diet and lifestyle plan, where we prescribe food which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change. Make sure you set realistic goals before you embark on this journey with us.

Do I have to do anything else except following the diet?

Diet plays a very important role, however, how well you are managing all of the pillars of lifestyle will dictate your results.

5 lifestyle pillars:

  • Diet
  • Exercise
  • Water
  • Sleep
  • Stress

You will get guidance during your sessions on how to manage these properly.

Few other things:

  • Be positive
  • Be patient
  • Trust your dietitian/mentor
  • Ask questions/logic but refrain from challenging us with your Google skills
How can I contact you if I have any queries or if I want to modify something in the diet plans?

You can always be in touch with your assigned dietitian. App chat and email are preferred modes of communication, but you can also call your dietitian directly if required.

Dietitian availability: 9:30am to 6:00pm (Mon–Sat) IST

Extended general support: 9:30am to 8:00pm (Mon–Sat) IST

Can I switch from one package to another?

No, changing between Standard, Exclusive and Exclusive Pro once your program has started is not possible. Make a wise decision at the beginning or reach out to us for help at +91 94627 96960.

Have queries before you join?

Call us on +91 94627 96960 and request to speak to our counselor.
(9:30am to 6:00pm Mon–Sat, IST)

Can I transfer my program/subscription to anyone else?

Our programs are non-transferable.

If, for a medical or other urgent reason, you are not able to continue the program, we may be able to approve the transfer request provided you can present relevant evidence. Note that if approved, a standard transfer fee will be applicable.

Are breaks/hold-period allowed in programs?

We do not encourage breaks as they hinder the flow of diet and lifestyle changes that we recommend. Moreover, lifestyle changes are about integrating those into your life regardless of what you are up to.

Vacations, family functions, travelling or not feeling well should not become a factor to stop eating healthy. Though if for some other emergent reason, you need to pause your program, please get in touch with us.

If the hold is approved, you are entitled to have a maximum of 3 weeks break in 6 month program, and 6 weeks break in 12 month program. Hold/Pause facility is not applicable to 1 or 3 month programs.

What is your refund policy?

Once you have paid for a program, the No Refund policy applies. Due to the nature of services involved, no refund is provided, under any circumstances.

The Dietary Doctor reserves the right to cancel anyone’s Program (with or without any refund) for:

  • Using aggressive, disturbing, abusive or foul language towards any team member of The Dietary Doctor (Dietitian, administrative staff etc).
Work Ethics, Terms & Conditions (MUST READ)
  • You are consulting qualified clinical dietitians and clinical nutritionists. Your care here consists of a clinical consultation, a health and nutrition history, a nutritional assessment, review of your medical and laboratory reports where you provide them, an individualised therapeutic nutrition plan, and follow-up consultations at which progress is monitored and the plan is modified. It works alongside medical treatment and in no manner replaces or substitutes for the services of a physician. We do not diagnose conditions, order investigations, or prescribe, change or stop medication.
  • We are providing you with an opportunity to turn around your life. This effort involves the investment of our time, and as a wise person once said, ‘Time is money’. We would be charging you for our expertise in the field, and expect you to respect it. We are not indebted to you in any way for the money you pay us, neither can it be used to take advantage of us in any way.
  • The time and effort we both put in is beneficial only if we are sincere to each other. While we are committed to putting our best foot forward in whatever we do, we expect the same from you. We would encourage you to set a high bar in commitment, honesty, respect and patience for yourself before embarking on this journey and keep at it throughout.
  • Nutrition management of a condition takes time and effort on your side. Kindly do not expect a quick fix in thyroid disorder, PCOS/PCOD or diabetes — it would be unrealistic. Lifestyle changes are about changing habits, hence do not expect miracles in a week’s or a month’s time. Diseases may or may not get fully cured but can absolutely be managed with diet & lifestyle modifications as we focus on root cause rather than symptoms.
  • We encourage you on asking questions to understand the logic behind everything being done and suggested. Our every recommendation has a valid reason, and we would be happy to share our knowledge with you. But please keep it restricted to that only. Challenging us to satisfy ego would only hamper the respectful and trustworthy relationship required between us and you for this effort to work.
  • We believe on improving your health and heal your inner self through natural course, but if need be, we might recommend some dietary supplements. It is completely your choice whether or not to take those supplements, or whether you’d like to consult your physician before doing so. You are in no way bound to take them.
  • You commit to take responsibility for your own actions and understand that the dietitians can only guide and cannot control what you consume vs what was prescribed.
  • We DO NOT guarantee 5, 10 or 20 kilo weight loss programs. Your body can safely lose 2–3 kilos/inches in a month, and the fat you lose with us will not bounce back as long as you remain self-disciplined. Our diet plans are not short-term diet plans that you follow for temporary results. Instead, the food prescribed is which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change.
  • Payments: You agree to make full payment at the start of the program.
  • Upgrades: A program once enrolled in, can ONLY be upgraded within the first week from the start date. Downgrades are not allowed.
  • Transfers: Our programs are non-transferable. If, for a medical or other urgent reason, you are not able to continue the program, we may be able to approve the transfer request provided you can present relevant evidence. Note that if approved, a standard transfer fee will be applicable.
  • We do not encourage breaks as they hinder the flow of diet and lifestyle changes that we recommend. If the hold is approved, you are entitled to have a maximum of 3 weeks break in 6 month program, and 6 weeks break in 12 month program. Hold/Pause facility is not applicable to 1 or 3 month programs.
  • Missed appointments: If you miss your appointment and do not notify us, it is your responsibility to reach out to us and reschedule your next appointment.
  • Refund Policy: Once you have paid for a program, the No Refund policy applies. Due to the nature of services involved, no refund is provided, under any circumstances.
  • The Dietary Doctor reserves the right to cancel anyone’s Program (with or without any refund) for: Using aggressive, disturbing, abusive or foul language towards any team member of The Dietary Doctor.

Somewhere else to look

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